Customer Testimonials

Sarasota Offices

As a Real Estate Broker I have worked with many title companies. I can honestly say that Mason Title are, without any doubt, the most professional and efficient title company that I have ever worked with. The staff respond to emails and questions almost immediately, they always accommodate required closing times and provide a comprehensive service that is second to none. Mason Title is my only title company of choice!

Andrew Clark, Real Estate Broker
Medway Realty


 

I need to share my experience with Sheri Wills at your Sarasota office.

I work with multiple agents, and in this case was working with a transaction for [deleted]. As a result of my work, I interact with many closers at both title and attorney offices. From the beginning Sheri has been outstanding to work with.

Instead of having to call to get information, push for items to be completed, etc., Sheri was always a step ahead of me. I can only tell you this has NEVER happened before with any closing company. Sheri was always responsive, friendly, professional, knowledgeable, and outright helpful. When I had questions or needed assistance with meeting lender requirements in equator (this was a short sale), Sheri was extremely helpful and literally I could not have completed this transaction without her. When I called her to ask that the buyer paperwork be sent out, not only had she done so, but she already had it back.

I have encouraged Kathy to always choose Sheri as our closer going forward and I will tell every Sarasota agent I work with about her skill and how incredible she is to work with.

I also want to say of the entire team that I worked with at the Sarasota location – I never felt like a call was an annoyance, they were always friendly, and always did whatever they could to assist.

In closing, there are not enough words in the dictionary to adequately describe what a contrast it was to work with Sheri compared to anyone in the last 10 years of my career.
Thank you for your time.

Warm Regards,
Jenny Carlson, President
StreamLine Consulting and Solutions, Inc.

Jacksonville Offices

With Mason Title Company, I have never received such wonderful customer service or been more satisfied with any other title company. Jessica and Jon go over and above what is ask of them on a day to day basis. I use them on all of my closing files, this includes the short sales that they also help me to negotiate. They make me feel very important as a client. I would highly recommend their services to anyone looking for title services or short sale negotiations [support services], you will not be disappointed.

Connie Hankey
Coldwell Banker Vanguard Realty


 

Jessica Smith,

All I can say is THANKS. I have been working with Jessica for many years. When Jessica moved to Mason, I moved along too. Jessica has performed over sixty closings for me because “she gets the job done”. If I need something, Jessica takes care of it. These are not clichés, when I ask for something, I know it gets done. Even better, the few times I have called and Jessica is not available, the other members of Mason take over and get the answers. THANKS AGAIN…

Mark Nugent
Property Properties, LLC.


 

I have worked with Mick Dolan at Mason Title for several years now and have never been disappointed. Mick and Mason Title, work with the utmost professionalism and their customer service is second to none. I would recommend Mick and Mason 100% of the time.

Thank you!

Julie L. Koren, Retail Sales Manager
EverBank

Carrollwood Offices

Thank you [Cari Miller]!

When people go out of the their way as much as you did to save me money and get things done, I figured it was the least I could do. They look as bright and cheery as you do.

Wendy Dill, PHR
Children’s Advocacy Center of SWFL, Inc.

Niceville Offices

Casey is the BEST in the business. She is the consumate professional who goes above and beyond with every transaction. She is very detailed oriented which ensures every closing goes smoothly. It is a pleasure doing business with Mason Title and will definitely be closing with Casey again.”

Mary Coger
Keller Williams Realty


 

I have used Casey Jackson with Mason Title for the last year to preform closings for me. Casey is extremely detailed oriented and always kept me abreast during each phase of my clients closing process. Her closings were always conducted in a professional manner and she could always answer my clients’ questions. She explained the closing documents to my clients very well and they understood what they were signing…”

Bob and Debbie Stretch, Realtors
Keller Williams Realty Emerald Coast


 

As we all know, there is a lot of money at stake with real estate transactions. Our sellers and buyers want their closings done right and on time. Here are the absolutely necessary qualities we REQUIRE in a title agent – and Casey Jackson has repeatedly, over and over again, come through with shining colors for our clients!

1. Smart and educated on the issues and process – A knowledgeable closer is easy on the typical issues – Casey is knowledgeable on the tough issues too and knows how to get things done right!
2. Personality– Casey’s positive personality brings calm and ease throughout the transaction – from contract initiation through closing! Casey is SOLID and trustworthy to her core.
3. Communication – Casey is always available for assistance or questions, even after hours when necessary to keep everyone on track. She is consistent and timely with the process and keeps all parties informed every step of the way. Casey answers her cell and returns emails quickly!
4. Troubleshooter – Bad things do happen with transactions…and if they do, Casey methodically and thoroughly researches the possible fix actions, communicates the options to all parties, and implements the desired solution to everyone’s satisfaction. She is amazing. Period!

The bottom line – I can emphatically count on Casey to get the job done right and EVERY one of my clients have raved about her at their closings!”

Mary Gianelloni, MBA, PMP
Century 21 Wilson Minger